Tutorials

Poor transcription quality is usually caused by background noise or microphone issues. Try these solutions: Check that microphone permissions are enabled, reduce background noise in your environment, ensure you have a stable internet connection, update to the latest app version, or contact support if the issue persists.

Sync issues can occur for several reasons. First, verify you're logged into the same account on both devices. Check that both devices have a stable internet connection. Try force refreshing by pulling down on the recordings list. If that doesn't work, log out and log back in on both devices. You can also try clearing the app cache in Settings.

To change your recording language, start a new recording and select your preferred language from the language dropdown menu before you begin. You can also set a default language in Settings > Preferences.

Yes! After your recording is processed, you can review and edit the AI-generated notes. Click the 'Edit' button on any note, make your changes using voice commands or manual typing, then save your final documentation.

Go to Settings > Integrations, select your EMR system from the list, and follow the authentication steps. Configure your sync preferences and test the connection with a sample note. If you need assistance, contact our support team for guidance specific to your EMR system.

If the app crashes, first try restarting the app. Make sure you're running the latest version by checking for updates. Clear the app cache in Settings if the problem persists. If crashes continue, contact support with details about when the crash occurs so we can help resolve the issue.